One-Year Limited Guarantee

We back all of our products with a one-year limited warranty (from date of purchase) against defects in workmanship and materials. "Defect" as described in this warranty is defined as imperfections that impair the utility of the product. The one-year limited warranty does not apply to normal wear and tear effects of the furniture. In the event of replacement, no assembly labor is included. If product purchased fails in the one-year limited guarantee period we will cover replacement or repair (depending whichever is more feasible and necessary at the time). It will however be the customers responsibility to pay for all shipping charges.

30 Day Return Policy

Your satisfaction is important to us and we do offer a return policy. However, we are in the business of custom/handmade furniture. We want your business but we are not a department store. Our pricing does not reflect the 100%-200% mark-up some retailers charge that make for easy no questions asked returns.

If you believe that a return is you only solution you will be responsible for shipping both way along with a restocking fee of 25% of the Total Retail Price. In addition you must report you choose to return the merchandise within 10 days from date of receipt. After thoughtful consideration we have chosen this policy rather than higher prices for our customers.

Upon your agreement of our return policy/charges we will authorize the return of the merchandise. Barr Gallery will issue shipping instructions which must be used with such returns. Goods must be in "AS NEW" condition with no evidence of use or damage. We expect that returned merchandise will be packed in the same manner it was received by you. If upon inspection the returned product is freight damaged because of careless packing on your part your refund may be delayed or adjusted. The shipping charges both ways are non-refundable.